Being in the Five College area, [UMass, Amherst, Hampshire, Mt. Holyoke and Smith] our busiest time of year is those graduation weekends. Being the closest B&B to Smith we typically book far in advance; sometimes years in advance.
As such we have developed these policies in order to be fair to our guests, ourselves and our home.
1. We do not up-charge for graduation weekends—nor do we require three night stays. Our default two-night minimum stay on weekends and regular pricing still applies. 2. Bookings for graduation weekends starting in 2014 however will require a non-refundable full payment in advance. This payment must be by check—and mailed to Sugar Maple Trailside Inn 62 Chestnut St. Florence, MA 01062. 3. We maintain a waiting list for these weekends and if you cancel—for whatever reason-- we will go to the next people on our waiting list. 4. If you cancel, there will be no refund to you and you will not be able to back-fill the room nights with friends or other relatives not known to us. The room[s] will go to the next people on the waiting list.
Sugar Maple Trailside Inn, 62 Chestnut St. Florence (Northampton), MA 01062 For info call: 413-575-2277 Craig@Sugar-Maple-Inn.com